Pet caretaker with dog and cat
Happy dog running in a Dubai park
Cat relaxing by a sunny window
01 / 03
New Business. Big Heart.

Premier Pet Care across all of Dubai

Loving in-home care for animals of every kind — from dogs and cats to rabbits, birds and fish. We come to you, so your pet stays happy, healthy and calm.

5
species cared for
4 services
for any schedule
10+
Dubai areas
Scroll
Lilly & Friends in numbers
6+

species cared for

4

care services

10+

Dubai areas

24/7

WhatsApp support

Lilly — Founder
Lilly
Founder · Pet Care Specialist
★★★★★
🐾 All Species Welcome
About

New Business.
Big Heart.

Providing professional, attentive and loving pet care right at your home — anywhere in Dubai.

We're a new business with a big heart. Our goal is to give Dubai pet parents peace of mind, and their pets love and attention — without ever leaving their familiar home.

All Dubai areas We come to your home
Flexible schedule Morning, day, evening, night
Licensed Professional care

Care

01

Every pet gets attention as if they were our own. Warm, gentle and individual care — in every visit.

Trust

02

Transparency, punctuality and honesty. You always know what's happening with your pet while you're away.

Love

03

We genuinely love animals — of all species and sizes. This isn't just work, it's a calling you can see in every detail.

About Us

Meet Lilly & Friends

A small team with a big heart. We built the pet care service we wished existed in Dubai — warm, personal and truly attentive to animals of every species.

Our story

Lilly & Friends started with a simple idea: pets are happiest at home. After volunteering at shelters and caring for friends' pets across Dubai, Lilly decided to turn her love for animals into a profession. Today we care for dogs, cats, rabbits, birds and fish — each with their own personality and their own rhythm of care.

Our approach

  • A personal introduction to every pet and their habits
  • Only vetted specialists who love what they do
  • Regular updates and photos after every visit
  • Flexible schedule — from 30 minutes to overnight
Our approach
01 OPTIONAL

Meet & greet

You message us on WhatsApp. We discuss your pet, your area and a convenient time.

02

First visit

Our specialist comes to you, meets your pet and learns the home routine.

03

Ongoing care

We care for your pet on schedule and send updates after every visit.

Why us

Why pet owners trust us

We're a new business with a big heart and genuine attention to detail. Here's what makes Lilly & Friends special.

01

In-home care

Your pet stays in familiar surroundings — no stress, no travel. We come to you.

02

All species

Dogs, cats, rabbits, birds and fish — we care for pets of every kind.

03

Vetted specialists

Only responsible people who genuinely love animals. Transparency in every visit.

04

Flexible schedule

From a 30-minute visit to overnight stays. We adapt to your lifestyle.

05

Photo updates

After every visit we send updates and photos — so you always know how the day went.

06

Genuine care

This isn't just work, it's a calling. Every pet gets attention as if they were our own.

Our Services

A full range of care, crafted with love

Four core services — from a quick drop-in to overnight presence. We match the format to your pet's rhythm and your schedule.

01
from AED 60 / walk

Daily Dog Walking

Daily Dog Walking

Walks designed to keep dogs active, healthy and well. Provided daily across various Dubai areas.

  • Large & small breeds
  • Flexible walk schedule
  • All Dubai areas
02
from AED 90 / visit

Drop-in Care Visit

Drop-in Care Visit

A short scheduled specialist visit to your pet at home: feeding, litter cleaning, play and company. Suitable for all species.

  • Feeding
  • Litter cleaning
  • Play & company
03
from AED 180 / day

In-Home Pet Sitting

In-Home Pet Sitting

Individual extended care for your pet in your home. Ideal for owners who are away for part of the day.

  • Feeding
  • Litter cleaning
  • Care & company
04
from AED 350 / night

Overnight Pet Care

Overnight Pet Care

The specialist stays overnight at your home, ensuring your pet's comfort and safety and your peace of mind — during travel or extended absence.

  • Constant presence
  • Great for travel
  • Full peace of mind

* Indicative prices. Final cost depends on area, pet species and duration. Confirm details on WhatsApp.

Pricing & Packages

Transparent pricing

Indicative prices for our services. The final cost depends on the area, pet species and duration — confirm details on WhatsApp.

For short tasks

Single visit

90 AED / visit
  • Feeding and fresh water
  • Litter cleaning
  • 30–45 minutes of play and company
  • Photo report after the visit
  • All species welcome
Book a visit
For travel

Overnight care

350 AED / night
  • Specialist stays overnight
  • Constant presence
  • Feeding and walks
  • Morning and evening reports
  • Full peace of mind
  • Ideal for vacations
Book a night

* Prices are indicative. First WhatsApp consultation is free.

Reviews

Stories of trust

We're just starting our journey in Dubai. Soon this section will feature reviews from our first happy Lilly & Friends clients. Be one of them!

«New Business. Big Heart.»

— Lilly & Friends
🐾
Reviews coming soon
Your pets
★★★★★

Lilly & Friends is a new business with a big heart. This reviews section is reserved for real stories from our first clients in Dubai. Be among the first to share your experience!

Soon
🐾
Amalia (first reviews)
Cat · Marina
★★★★★

A new service with a caring approach. We invite our first clients to rate the care of their pets and leave a warm review — it will appear in this section.

Soon

Want to become one of our first reviewed clients?

Message us on WhatsApp
Questions & Answers

Frequently asked questions

We've gathered answers to the most popular questions from Dubai pet owners. Can't find yours? Message us on WhatsApp.

We visit all major Dubai areas: Downtown, Dubai Marina, Jumeirah, Palm Jumeirah, Business Bay, JVC, Arabian Ranches, Mirdif, JLT, Al Barari and more. If your area isn't listed — message us, we'll work it out.

We position ourselves as "All Species Pet Care" and look after dogs, cats, rabbits, birds (including cockatiels) and fish. If you have a different kind of pet — get in touch and we'll do our best to help.

No, not necessarily. Most clients hand over a key or arrange concierge access. We agree on a convenient method in advance and send photo updates after the visit.

Payment is agreed in advance and depends on the service, area and duration. We accept transfers and cash. We confirm the final cost on WhatsApp before the first visit.

In an emergency we contact you immediately and, if needed, take your pet to the nearest trusted vet. All contacts are agreed during the meet & greet.

Yes, it's one of our core services. The specialist stays overnight at your home, ensuring your pet's comfort and safety while you travel. Total peace of mind for you.

Still have questions?

Ask on WhatsApp
Service Agreement & Booking

Pet Sitting Service Agreement

Complete the service agreement below to schedule care. Quick, secure and confirmed directly via WhatsApp.

1
Client & Pet
2
Services
3
Terms
4
Sign & Book
1

1. Client Information

2

2. Pet Information

3

3. Services & Duration Requested

4

4. Terms & Responsibilities

LILLY AND FRIENDS — ALL SPECIES PET CARE — PET SITTING SERVICE AGREEMENT

Client Responsibilities

  • • Provide complete and accurate health/behavioral information regarding all pets.
  • • Inform Lilly and Friends of any history of aggression or behavioral concerns.
  • • Ensure adequate food, water, medication, and essential supplies are provided for the service duration.
  • • Provide working keys, access cards, or security codes necessary for property entry.
  • • Notify Lilly and Friends if any third parties will enter the home during service.
  • • Guarantee that all pets are legally owned and up-to-date on required vaccinations.

Lilly and Friends Responsibilities

  • • Provide attentive pet care with reasonable skill, diligence, and professionalism.
  • • Feed, water, and care for pets according to the Client's written instructions.
  • • Clean litter trays, cages, or designated potty areas during visits.
  • • Provide photo and/or video updates after visits, whenever feasible.
  • • Maintain strict confidentiality regarding the Client's home and personal details.

Veterinary Emergency Authorization & Home Access

If the Client cannot be reached and the pet requires urgent care, the Client authorizes Lilly and Friends to seek treatment from the designated vet or emergency clinic. The Client accepts full financial responsibility for veterinary fees, prescriptions, hospitalization, and transit costs.

Lilly and Friends will lock all entryways upon leaving and use keys/access codes strictly for agreed services, returning all keys upon contract completion.

Behavior, Liability, Cancellation & Payments

Behavior & Safety: Services may be discontinued immediately if aggressive behavior presents a safety risk. Payment for prior visits remains due.

Cancellation Policy: Cancellations made >24 hours in advance incur no fee. Cancellations made 24 hours or less before the scheduled service will be charged 100% of the scheduled service fee.

Payment: Due in advance to confirm bookings. Accepted methods: Credit Card, Bank Transfer, Online App Payment.

5

5. Photos & Social Media

6

6. Agreement & Signatures

2026-08-24
Marie (Founder & Pet Care Specialist)
Ready for Confirmation

Agreement Summary

Client:
Phone:
Pet(s):
Service:
Duration:
Start Date:
Preferred Visit Times:
Specific Preferred Time:
Social Media:
Signature:
Contact & Booking

Let's talk about your pet

The fastest way is to message us on WhatsApp. Or leave a request via the form below and we'll get in touch.

Email
hello@lilly-and-friends.com
Service area
Dubai, UAE
Care
Trust
All species
Scan the QR code

Point your phone camera to instantly open a WhatsApp chat with Lilly & Friends. Ideal for printed materials.

Contact form

Fields marked with an asterisk are required

Message on WhatsApp